Smithfield Foods Phone Numbers and Emails

Customer Service Number:

  • (757) 365-3000

Smithfield Foods Emails:

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Contact Information

Smithfield Foods Website:

Smithfield Foods Help Center:

Corporate Office Address:

Smithfield Foods, Inc.
200 Commerce Street
Smithfield, Virginia 23430
United States

Smithfield Foods Rating Based on 57 Reviews

Rating details

1.8
more details
Value for money
Product or Service Quality
Advertised vs Delivered
Diversity of Products or Services

Rating stats

Rating trend

How Good is Smithfield Foods's Customer Service?

Aayansh Zer
Aayansh Zer
Feels Disappointed | Nov 29, 2022

I been a customer with you and first time I ever got a bad ham all fat not much meat and the taste wasn't to my liking it kind of taste funny maybe cause of shipping

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Norita Tjj
Norita Tjj
Feels Satisfied | Nov 24, 2022

She was very knowledgeable regarding the product I was inquiring about. We even laughed a few times. Very nice.

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Summary of Smithfield Foods Customer Service Calls

150 TOTAL
CALLS
04:06 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Smithfield Foods?

Product/ Service Question:

  • “Food issues, Hello I am getting in contact with you fir my 83 yr okd mom, she purchases 2 hams from you company and oaid almost 60 dollars for them and they were full of fat, after all the fst and skin taken off there was ni ham left, wondering what”
  • “Food issues”
  • “Poor quality”

Request for Information Question:

  • “Question about if my ham is still good after 3 full days sealed tight fully cooked in fridge , can I freeze it still”
  • “About my check”
  • “Question about my bacon”

Employment Question:

  • “W2”
  • “W2(haven't received it yet and want to know if it will be sent to my email and I will print it)”
  • “Paycheck”

Shipping and Delivery Question:

  • “Did not get check”
  • “Because i didn't get my bonus”
  • “Would love to order pork to be delivered to my Restaurant”

Website/ Application Question:

  • “Cannot figure out why my application is not going through”
  • “Following up on application”

Payments and Charges Question:

  • “Needingcontrzct payments made o. Confinement”
  • “My payment delayed”

Refund Question:

  • “Refund!”

Staff Question:

  • “I have a complaint about one of your restaurant with a snotted manager serve me some cold brussel stew”

Other Question:

  • “Bad bacon”
  • “Bad chitterlings”
  • “I purchased 3 10 lb. Buckets of Smithfield Chitterlings and they are nothing but stringy scraps.”

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